Our Frequently Asked Questions section provides helpful information about the materials, processes and services we offer. Whether you’re planning a public-realm project, bespoke stone feature or architectural installation, these answers are designed to give you a clear understanding of how we work and what to expect. If you need further detail, we’re always happy to discuss your project directly.
We work with a wide range of materials, including natural stone such as granite, limestone, sandstone and marble, as well as metals including stainless steel, brass and bronze. We also engrave glass, ceramic and porcelain tiles using sandblasting, cnc and hand techniques.
We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.
Absolutely. Much of our work is designed for public and high-footfall settings. We use durable materials and proven techniques to ensure longevity, legibility and resistance to weathering.
Yes. We specialise in inlaying stainless steel, brass and bronze into stone, typically finished flush with the surface. This technique is commonly used for lettering, artwork and wayfinding features.
Where possible, we can source or work with materials that closely match existing stone in terms of colour, texture and finish. This is particularly important for restoration and heritage projects.
Yes. We have experience delivering memorials, benches, plaques and engraved stone features. These projects are approached with care, sensitivity and attention to detail.
Yes. We work on projects ranging from individual bespoke pieces to large-scale public-realm installations, often collaborating with contractors and stone suppliers.
You can contact us directly with details of your project, including drawings, specifications or reference images. We’re happy to discuss requirements and advise on the most suitable materials and processes.